Frequently Asked Questions

Can I talk to a real person?

Absolutely! If you’d like to email us, go here and fill out the form. We’ll get back to you asap. If you’d prefer to speak with someone on the phone, give us a call at 903-657-WIN1.

What is this zip file I received?

Do you remember Disney’s Aladdin? A zip file does to files what the lamp did to the genie. It takes a lot of big files and squeezes them into a file that your computer can handle and that does not take 10 days to download. Just click on the zip file to open it and enjoy.

How do I find my file after I download?

Most computers will automatically save downloaded files somewhere; the trick is finding where that somewhere is. First, check you’re Downloads folder. If you still do not see the zip file, go to the Start Menu and search for the file by typing, {Name of Curriculum} MinMall.

What is MacOSX?

The MacOSX folder in your zip file is specifically for individuals using a Mac computer. Chances are, if you do not already know what it is, then it is not for you

How can I use my tax-exempt status?

For users in the great state of Texas, your initial purchase will charge sales tax. You will then be sent a link with a Tax-Exempt Form. Fill out the form, send it to us, and we will keep it on file from here to Kingdom Come (come on Lord Jesus!).